Privacy Policy

Introduction

Coudmain ("we", "our") is committed to protecting your privacy. This privacy policy explains how we collect, use and protect your personal information in accordance with Quebec's Law 25 and PIPEDA.

Data Collected

We collect the following information:

• Identity information: last name, first name, email address
• Contact information: phone number
• Location information: city, postal code, region
• Photos: profile pictures and work photos (for handymen)
• Communications: messages exchanged on the platform
• Reviews and ratings left on the platform

Use of Data

Your data is used to:

• Create and manage your user account
• Connect clients and handymen
• Enable communication between users
• Improve our services and your experience
• Ensure platform security

Data Sharing

We never sell your personal data. Your information may only be shared in the following cases:

• With other users: visible profile information to enable connections
• With our technical providers: hosting, email sending (under confidentiality agreement)
• Upon legal request: in response to a legal obligation or court decision

Cookies

We only use cookies essential to the operation of the site:

• Session cookie: keeps you logged in
• Preferences: language and display settings

Your Rights

In accordance with Law 25, you have the following rights:

• Right of access: obtain a copy of your personal data
• Right of rectification: correct your inaccurate information
• Right to erasure: request deletion of your data
• Right of withdrawal: withdraw your consent at any time

Security

We implement technical and organizational security measures to protect your data: encrypted communications (HTTPS), hashed passwords, restricted data access.

Contact Us

For any questions regarding your personal data or to exercise your rights, contact our data protection officer:

Email: [email protected]